Google Forms is a free and easy-to-use tool for creating surveys, quizzes, and feedback forms. Whether you need a survey for research, customer feedback, or event planning, Google Forms allows you to create and share it effortlessly. Follow this step-by-step guide to learn how to create a survey in Google Forms.
Step 1: Open Google Forms
- Open your web browser and go to Google Forms.
- Sign in with your Google account. If you don’t have an account, create one for free.
- You will see the Google Forms homepage. Click on the blank form to start from scratch or select a template from the available options.
Step 2: Create a New Form
- If you clicked on the blank form, a new untitled form will open.
- If you selected a template, a pre-made form will appear, and you can customize it as needed.
Step 3: Add a Title and Description
- Click on “Untitled form” and enter a title for your survey. This should be clear and concise, such as “Customer Satisfaction Survey.”
- Below the title, you will see a description box. Add a short description explaining the purpose of the survey and any important instructions.
Example: Title: Employee Feedback Survey
Description: We appreciate your feedback! Please take a few minutes to fill out this survey to help us improve your work experience.
Step 4: Create Your Questions
- Click on the “+” button on the right side to add a new question.
- A new question box will appear. Click on “Untitled Question” and type your question.
- Select the question type from the dropdown menu. Here are some options:
- Short answer – For brief text responses (e.g., “What is your name?”)
- Paragraph – For long text responses (e.g., “Describe your experience with our service.”)
- Multiple choice – For questions with one correct answer (e.g., “Did you like our service?” Yes/No)
- Checkboxes – For questions with multiple possible answers (e.g., “Select the features you like.”)
- Dropdown – For a list of choices in a dropdown menu.
- Linear scale – For rating questions (e.g., “Rate our service from 1 to 5.”)
- If the question is mandatory, click the “Required” toggle switch.
- Click on the duplicate icon to copy a question if you need a similar one.
Step 5: Customize the Look
- Click on the palette icon in the top-right corner to change the theme color.
- You can also add a header image by clicking “Choose image” and selecting an image from your device.
- Adjust the font style to match your brand or preference.
Step 6: Configure the Settings
- Click on the gear icon in the top-right corner to access the form settings.
- There are three tabs: General, Presentation, and Quizzes.
- Under the “General” tab, you can:
- Collect email addresses.
- Limit responses to one per person.
- Allow respondents to edit their answers after submission.
- Under the “Presentation” tab, you can:
- Show a progress bar to indicate how much of the survey is completed.
- Shuffle the question order to prevent bias.
- Customize the confirmation message that appears after submission.
- Under the “Quizzes” tab, you can enable the quiz mode if you are creating a test instead of a survey.
Step 7: Send Your Survey
- Click on the “Send” button in the top-right corner.
- Choose how you want to distribute your survey:
- Email – Enter recipients’ email addresses and send directly.
- Link sharing – Copy the link and share it via email, social media, or messaging apps.
- Embed in website – Copy the provided HTML code and paste it into your website.
- Social media – Click the icons to share your survey on platforms like Facebook and Twitter.
Step 8: Analyze Responses
- Click on the “Responses” tab at the top of your form.
- You will see a summary of responses, including graphs and charts.
- Click the Google Sheets icon to export responses to a spreadsheet for detailed analysis.
- Turn on “Get email notifications for new responses” if you want to be notified whenever someone fills out your survey.
Limitations of Using Google Forms for Surveys: What You Need to Know
While Google Forms is a great tool, it has some limitations:
1. Limited Question Types
Google Forms does not support advanced question types like ranking, image selection, or advanced matrix questions.
2. Basic Data Analysis Tools
Although responses can be exported to Google Sheets, the built-in analysis tools in Google Forms are very basic.
3. Limited Custom Branding Options
You can change the theme color and add a header image, but full branding options (like adding your logo in multiple places) are not available.
4. Limited Third-Party Integrations
Google Forms does not integrate directly with many third-party tools unless you use Google Apps Script or add-ons.
5. No Offline Capabilities
Google Forms requires an internet connection. Respondents cannot fill out the form offline.
6. Limited Advanced Logic and Question Branching
While Google Forms allows basic conditional logic (e.g., skipping questions based on answers), it lacks advanced branching logic found in paid survey tools.
7. Security and Privacy Limitations
Since Google Forms is hosted on Google’s servers, data security depends on Google’s policies. There is no built-in encryption or two-factor authentication for form access.
Conclusion
Google Forms is an excellent tool for creating simple surveys quickly and easily. It is free, user-friendly, and integrates with Google Sheets for basic data analysis. However, if you need more customization, branding, or advanced survey logic, you might need a more powerful tool like SurveyMonkey or Typeform.
By following this guide, you can create and distribute a Google Form survey with ease while understanding its limitations. Happy surveying!